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Accessibility Statement

1. Who We Are
 

This website is owned and operated by Joiya Move Limited.

References to “we”, “our”, or “us” in this statement mean Joiya Move.

References to “you”, “your”, or “yourself” refer to individuals using our website or digital services.

 

2. Purpose of This Accessibility Statement
 

This statement explains the steps Joiya Move takes to make our website accessible and inclusive for all users.

We’re committed to providing a positive online experience for every visitor, regardless of technology, ability, or circumstance.
 

Our goal is to ensure that everyone can access the information, products, and services we offer on www.joiyamove.com.

 

3. Our Commitment to Accessibility
 

We are continuously working to improve the accessibility of our website in line with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards.

These guidelines outline best practices for ensuring web content is:
 

(a) Perceivable – content is presented in ways that users can understand.
(b) Operable – navigation and functionality are easy to use.
(c) Understandable – information and interfaces are clear.
(d) Robust – compatible with assistive technologies.

 

4. Accessibility Features
 

To support accessibility, we have implemented the following measures across our website:
 

  • Clear, consistent layout and navigation.

  • Adjustable text size and legible font styles.

  • High-contrast colour combinations for improved readability.

  • Alternative text for meaningful images.

  • Descriptive labels for links and buttons.

  • Compatibility with screen readers and keyboard navigation.

  • Use of plain, straightforward language wherever possible.

     

5. Ongoing Improvements
 

We recognise that accessibility is an ongoing process.

As our website evolves, we continue to test, review, and enhance its accessibility to meet both user needs and industry standards.
 

We regularly review content and functionality to ensure compatibility with current assistive technologies, including screen readers and voice recognition software.

 

6. Limitations and Known Issues
 

While we strive to make all parts of the Joiya Move website accessible, some third-party tools or embedded content (such as social media feeds or plug-ins) may not fully meet accessibility standards.

We do not control these external elements but welcome feedback on any barriers you encounter.

 

7. Contact Us
 

We’re always looking to improve accessibility and user experience.

If you experience any difficulty using our website or would like to provide feedback, please get in touch: hello@joiyamove.com
 

Please include details of the page or feature you were using and the type of assistive technology or device you rely on, if applicable.

We aim to respond to all accessibility-related enquiries within 5 business days.

 

8. Updates to This Statement
 

We may update this accessibility statement periodically to reflect improvements or changes to our website.

The most recent version will always be available at www.joiyamove.com.
 

Last updated: October 2025

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